Crema Gourmet Espresso Bar (Fort Lauderdale) - Fort Lauderdale, Florida

Ivan Slivin

- Service is pathetically slow. The place had at most 10 customers inside so this is inexcusable, especially considering the relatively high prices.
- They also forgot to bring our cake, so we had to go up to the counter and escalate this. We waited like 10 minutes.
- The atmosphere is good but the workers made obnoxiously loud sounds with whatever they were doing behind the counter. Could’ve been clearing dishes or cutlery, but why must you be so inconsiderate of the customers trying to enjoy their meal?

Kemar Campbell

After my initial disappointing experience, I decided to revisit the establishment, and it turned out to be a pivotal decision. This time, I had the opportunity to meet with Estela, the assistant regional manager. Our discussion was incredibly constructive, and Estela provided valuable insights into the company's ongoing efforts to enhance service quality. I was genuinely impressed by their commitment to rectify the situation and make amends.

Despite the challenges I encountered during my first visit, I must admit that I genuinely enjoy the food and ambiance of this restaurant. With Estela's reassurance and the company's dedication to improvement, I'm optimistic that the overall customer service experience will continue to evolve positively.

In light of this follow-up experience and the evident commitment from the owners, I recommend addressing any concerns directly with management rather than dismissing the restaurant altogether. As a result, I've revised my rating from 2 to 4.8 stars.

I hope that the management will take appropriate action to improve service, as there is indeed something great to build upon here.

Alexandra Velychko

It’s perfect for working on your computer!! My partner and I both work remotely and are always on a hunt to find good places to work from. Randomly walked over to this cafe and it is PERFECT. Tasty pastries and really nice matcha latte. Ambiance is great and service is very nice.

Richie Corbet

I ordered doordash PICK UP at 1:00 p.m. today. It said my estimated pickup was 130. I arrive at 140 then waited over 20 minutes and their service said that it would be another 5 minutes then another 2 minutes then another 1 minute for them to not even have my ticket. The food speed and service needs to be fixed as I will not be ordering takeout from this establishment ever again. They ended up making the order at 2:15 that they did not receive and offered a complimentary dessert or drink which was appreciated but does not fix this issue. Not to mention it took them 5 minutes to make the two sandwiches... complete waste of time on NYE and had to miss over an hour of work...
I wish they could have been honest and told me they did not receive the ticket instead of wasting all that time!

Asma Ali

Lovely afternoon catch up with a friend at Crema. Large space, wifi for remote work and attentive friendly staff. We shared this greek salad and added smoked salmon to it and ut was tough for both of us to finish. It was that big! Generous portions of feta as you can see! ?

Kristina Knudsen

The Iced Decaf Latte is out of this world delicious! Have tried it in so many places but nothing compares to Crema Cafe. Oh, and highly recommend the chocolate croissants! ☕️?

Abdullatif Al Rashed

مقهى جميل وموقعه حلو ومميز وتعامل الموظفين جدًا ممتاز

طلبت عصير فيكيشن وقهوة وكانوا لذيذين

vash xox

Came here during my visit to Fort Lauderdale. It’s a great brunch/cafe spot good coffee and good food. Service was excellent as well. I recommend to try it!